Philosophy

Delighting Our Guests

We will strive to understand our guests’ needs by listening to their requirements and responding in a competent, accurate and timely fashion. We will design and deliver our services and products to address their needs. In fact, we are committed to exceeding their expectations by surprising them with our ability to anticipate and fulfill their wishes.

Working Together

We will emphasize the sharing of responsibility, accountability and recognition through a climate of teamwork. By working together as a team and by treating each other with mutual respect and trust, we will all contribute to the Group’s overall success more productively than if we worked alone.

Promoting a Climate of Enthusiasm

We are committed to everyone at Second Street by providing a caring, motivating and rewarding environment. We are committed to bringing out the best in our staff through effective training and meaningful career and personnel development, and by encouraging individuality and initiative.

Being the Best

We will strive to be an innovative leader in the restaurant industry and will continually improve our products and services. We will seek from our suppliers the highest quality products and services at the best value.
Playing by the Rules

We will maintain integrity, fairness and honesty in both our internal and external relationships and will consistently live up to our commitments. After all, “INTEGRITY IS DOING WHAT’S RIGHT WHEN NO ONE IS LOOKING.”

Acting with Responsibility

We will actively participate in the Williamsburg community and will be a responsible member by supporting the local community, businesses and charities.